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  • Are you a laboratory?

    No. 

    We are a mobile phlebotomy company. We collect specimens, process them so that they are stable for testing, and then we deliver them to the lab of your choice. Specimen collection may include venipuncture, sputum, breath, urine, and saliva collection. Providing and collecting kits for stool, and semen and picking them up.

  • How will I know if you received my doctor's order?

    We will confirm that all orders are received and have been clarified when we reach out to confirm your appointment. 

  • Do you have any equipment?

    We offer a variety of different tools and equipment based on the needs of you and your location. We will bring in as much or as little as needed to safely and comfortably perform the services needed.

  • What methods of payment can you accept?

    We accept Visa, American Express, Mastercard, Venmo and Cash app. This includes HSA and Flex spending cards.

  • I had a testing kit mailed to me, do I still need a doctors order?

    No.

    Just let us know which kit you have by submitting a picture and any additional details of the kit to us in your portal.

  • Do you have any cancelation fees?

    Yes. If you cancel within 48 hours, there is a $50 cancellation fee. You may reschedule for free up to 12 hours prior to the appointment time. 

  • Do you take insurance? Why do you collect insurance information?

    No. We do not bill insurance. We are a cash only service. 

    You are welcome to provide your insurance information for us to verify with the lab of your choice. upon drop off of specimens. This information is provided to lab to help cover the costs for the actual tests being run on the specimen.

  • What if I need same day/STAT service?

    There is an additional fee for same day service. Generally, the fee for same day service is $50.

    There will be an option to select same day service when you book, selecting it sends us an urgent message. 

    We will contact you as fast as we can to see if and when we can arrange service.

  • Do you take HSA and FLEX spending?

    Yes, we do.

  • Do you have a set location?

    No! We come to you!

  • Does your price include the testing?

    No.

    We are a 3rd party company. Our draw fees include collection and delivery of specimens to the lab of your choice. You are required to have an account with that lab or hospital and are responsible for any cost or copays they may require.

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